our services
1. Custom Formulation Development: We have a 3,000-square-meter R&D center with a 30+ R&D team, of which 60% are graduate students. We can solve specific needs for customers, such as: specific physical properties (hardness, viscosity, elongation, tear strength), electrical properties (insulation, thermal conductivity, electrical conductivity), environmental tolerance (high temperature, low temperature, UV, chemicals, humidity), special requirements (flame retardant, medical grade, food grade, low volatility, halogen-free, fast curing, etc.).
2. Application Engineering & Technical Support)
1) Pre-sales consultation: material selection suggestions, design optimization (such as injection structure design), cost analysis.
2) Process support: Provide professional advice and optimization solutions for dispensing, potting, mold design, and curing process (room temperature/heating) to help customers improve yield, efficiency and reduce costs.
3) Troubleshooting: Assist in solving material-related problems encountered by customers in production or application (such as poor curing, bubbles, bonding problems, substandard performance, etc.).
4) Technical Documentation: Provide detailed TDS (Technical Data Sheet), MSDS (Safety Data Sheet), operating instructions, process recommendations, etc.
3. Sample Service
1) Clearly explain the sample application process (online application link/form).
2) Clarify the sample policy (free/charged, quantity limit, delivery time).
3) Emphasize the provision of standard products or customized formula samples that meet the requirements.
4) Explain that the samples are accompanied by necessary technical documents.
4. Low Volume Production & Flexible Ordering
1) Emphasize that it can meet the needs of customers for new product development, trial production, and small batch orders without the pressure of minimum order quantity (MOQ) for large-scale production.
2) Mention flexible minimum order quantity and packaging options (different specifications of barrels, tubes, boxes, etc.)
5. Stringent Quality Assurance & Compliance
1) Certification system: Clearly display the factory quality system certification (such as ISO 9001, ISO 14001, IATF 16949 - critical for the automotive industry).
2) Product Certification/Compliance: List the international/regional standards and certifications that key products comply with (such as UL, RoHS, REACH, FDA, LFGB, USP Class VI).
3) Testing capabilities: Briefly describe the testing capabilities of the internal laboratory (physical properties, electrical properties, chemical analysis, environmental aging tests, etc.) to ensure stable and reliable product performance.
4) Traceability: Mention batch management and quality traceability.
6. Reliable Supply Chain & Global Logistics
1) Stable raw material supply and production capacity to ensure continuous supply.
2) Have rich international logistics experience and cooperation network (air and sea transportation).
3) Can assist in issuing export documents (such as certificate of origin, commodity inspection, etc.).
4) Can provide standard delivery time range, delivery time 7-10 days.
