2026-09-15
A manufacturer of AC and DC electric vehicle (EV) charging piles needed to raise the reliability of its outdoor units. Rising field returns caused by moisture ingress and thermal stress pushed the engineering team to look for a better encapsulation material and a dependable supplier.
The company exports across Southeast Asia, where coastal humidity and monsoon conditions put outdoor electronics under constant pressure. Warranty claims were eroding margins and threatening the brand's reputation in a competitive market.
The previous material cured too slowly for the target cycle time and became brittle after prolonged thermal cycling, putting solder joints and connectors at risk. The team also needed a supplier who could respond quickly as volumes grew.
Working with a potting compound manufacturer, the client adopted a two-part addition-cure silicone potting compound with 1.5 W/m·K thermal conductivity, high dielectric strength, and long-term elasticity. Because the material is addition-cure, it emits no corrosive by-products and cures uniformly even in thick sections.
| Parameter | Value |
|---|---|
| Thermal conductivity | 1.5 W/m·K |
| Hardness | Shore A 40 |
| Dielectric strength | > 20 kV/mm |
| Operating range | -50°C to 200°C |
Samples and thermal-cycling tests were completed before mass production. Viscosity and color were tuned to the client's dispenser, and full documentation (TDS, MSDS, RoHS) supported the client's export compliance work. The factory's engineers worked directly with the client's team, shortening the qualification cycle considerably.
Silicone's combination of dielectric strength, thermal conductivity, and long-term elasticity directly addressed the failure modes the client had experienced in the field. Unlike rigid resins, it absorbs thermal expansion without cracking, and unlike some alternatives it releases no corrosive by-products during cure — protecting sensitive electronics sealed inside the charging cabinet.
After the switch, the client reported stable performance across multiple production batches and a marked drop in warranty claims. The relationship continued as the client introduced new charger models, with the factory adjusting grades as requirements evolved.
Sourcing directly from a silicone potting supplier that formulates in-house gave the client the flexibility to adapt the material to real production and field conditions — a decisive advantage for outdoor EV charging equipment.